📦 Peek Breeze Return Policy

Exchange and Refund Policy – Peek Breeze

At Peek Breeze, we want you to be completely satisfied with your purchase.

When you place an order, Peek Breeze is happy to cover the shipping costs to your home.

However, in the event of an exchange or return, shipping costs will be the responsibility of the customer.

Exchanges and Returns

We accept exchange or refund requests within 14 days of receiving your order (exception for pre-orders).

To be eligible:

• The item must be unworn

• Unwashed

• In its original condition

• With all tags intact

Any item showing signs of wear, washing, odor, or perfume will not be accepted.

 

Returns (refunds)

Shipping costs for returns are the responsibility of the customer.

The customer is responsible for shipping the item to the following address:

Peek Breeze

136 1re avenue

Stoneham-et-Tewkesbury, QC

G3C 2N1

Canada

We strongly recommend using a shipping service with a tracking number, as we are not responsible for lost packages.

Upon receipt of the item, it will be inspected.

If the item complies and is in its original condition, the refund will be processed according to the original payment method.

Exchanges

Shipping costs for returns for an exchange are the responsibility of the customer.

Once the item is received and inspected, the new item will be shipped, if available, at our expense.

💌 How to make a return or exchange

To initiate a request, please write to:

contact@peekbreeze.com

Please include:

• Your order number

• Reason for return

• Your return tracking number

or

Return the item and include in the bag the order number and an explanation for the return or exchange. Remember to keep your return tracking number.

 

Peek Breeze is a growing Quebec brand, and every order counts.

Thank you for being part of our beautiful community 🤍