📦 Peek Breeze Return Policy

Return & Exchange Policy – Peek Breeze

✨ New! As of November 9, 2026, Peek Breeze is improving its return policy to make your life easier and save you money. You now get a prepaid return label, and your return costs just $15, often less than shipping the package yourself at the post office. No hassle, no line-up to pay for postage: just stick on the label, drop off your package, and you're done 💛

Return window

You have 14 days after receiving your order to request a return or exchange.

Pre-orders: the 14-day window starts when you receive your pre-ordered item.

🎁 Holiday purchases: for purchases made from October 15, 2026, returns and exchanges are accepted until January 15, 2027, as long as the item hasn't been worn.

Conditions

To be accepted, your item must be:

  • unworn, unwashed and in its original condition;
  • free of pet hair, hair and any odours (perfume, smoke, etc.).

A little reminder 🐾: fleece easily picks up hair and pet hair. Before returning your item, use a lint roller or lint brush, especially if you have pets at home. An item returned with hair or pet hair cannot be accepted.

If your item was delivered in a clear Peek Breeze bag, it must be returned in that bag, intact, with no stickers, tape or labels stuck directly on it.

Sale items: sale items are final sale and cannot be returned or exchanged.

How to make a return

  1. Log in to your account on peekbreeze.com and click "Request a return".
  2. Once your request is approved, you'll receive your prepaid return label by email.
  3. Pack your item, stick the label on the box (not on the clear bag) and drop off your package at any Canada Post location.

Return fee

Your return costs a flat $15, wherever you are in Canada. This amount is deducted from your refund.

Exchanges

For a size or style exchange, the $15 return fee applies, and we'll ship your new item to you for free (subject to availability).

Refunds

You'll be refunded to your original payment method, minus the $15 return fee, within a few days of us receiving and inspecting your item.

Orders shipped outside Canada

For orders delivered to the United States, Australia or New Zealand, email us at contact@peekbreeze.com and we'll help you arrange your return.

Questions?

Email us at contact@peekbreeze.com, we're here to help!

Peek Breeze is a growing Quebec brand, and every order counts. Thank you for being part of our beautiful community 🤍